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Frequently Asked Questions1. Does The Chocolate Fountain Use Real Chocolate?2. What Is Coverture Chocolate?3. How Much Chocolate Do You Provide?4. How Many People Will The Chocolate Fountain Serve?5. What Is The Size Of The Chocolate Fountain?6. Do I Have To Set Up, Tear Down & Clean Up The Chocolate Fountain?7. How Long Can I Have The Chocolate Fountain At My Event?8. What Are The Table & Electrical Requirements?9. What Accompaniments Can Be Used With The Fountain?10. Who Provides The Accompaniments?11. Do You Provide The Decorations For Around The Chocolate Fountain?12. Can The Chocolate Fountain Be Used Outdoors?13. What Area Do You Service?14. Do You Require Reservations & A Deposit?15. How Much Does The Chocolate Fountain Cost?
Answers1. Does The Chocolate Fountain Use Real Chocolate?Answer: Yes, we use a high quality Belgian Coverture Chocolate. This is done for two reasons: First and foremost - Taste is of utmost importance and we will not compromise quality. Secondly, the quality, consistency and flow of the chocolate will be much more appealing. You can view ingredients and nutritional information by clicking HERE.
2. What Is Coverture Chocolate?Answer: Coverture chocolate is a high quality chocolate that contains extra cocoa butter (32-39%). The higher percentage of cocoa butter, combined with the processing, gives the chocolate a creamy mellow flavor and allows the chocolate to flow through the fountain more elegantly.
3. How Much Chocolate Do You Provide?Answer: Our pricing includes 25 pounds of high quality Belgian chocolate. In most scenarios, this will be more than enough chocolate. However, for events that require more chocolate, we offer you the ability to purchase additional chocolate in 10 pound increments.
4. How Many People Will The Chocolate Fountain Serve?Answer: Our package, which includes 25 pounds of chocolate, along with your accompaniments is normally adequate for events up to 400 guests. However, keep in mind that the Chocolate Fountain will serve an unlimited number of people by adding additional chocolate.
5. What Is The Size Of The Chocolate Fountain?Answer: The Chocolate Fountain is 34" in height 16" in diameter and weighs approximately 85 pounds before adding chocolate.
6. Do I Have To Set Up, Tear Down & Clean Up The Chocolate Fountain?Answer: Fortunately, we do all the work for you. We will arrive at your special event at least 30 minutes prior to the designated starting time. The fountain will then be carefully set up and the chocolate will be melted and flowing elegantly so your guests will smell the sweet aroma of chocolate when they begin to arrive. We then will clean up and dismantle The Chocolate Fountain when our time has ended. You will only have to enjoy your party!
7. How Long Can I Have The Chocolate Fountain At My Event?Answer: Our package includes use of The chocolate fountain for 2.5 hours. This is usually plenty of time for most occasions where it is being used for the appetizer portion of the event. This does not include set up and tear down, which are done on our time. For occasions such as trade shows, conventions or other events where additional time is needed, you can request overtime at an additional cost.
8. What Are The Table & Electrical Requirements?Answer: Since The Chocolate Fountain weighs approximately 100 pounds when full, a level, sturdy table is a must. If it is not level, the chocolate will not flow properly. Your banquet facility should provide two table linens that will coordinate with your color scheme. The Chocolate Fountain requires a 120 volt grounded electrical outlet within 10 feet of the set-up location.
9. What Accompaniments Can Be Used With The Fountain?Answer:
The Chocolate Fountain will be the centerpiece of your hors d'oeuvres
table. Items which can be dipped in the chocolate should be placed closest
to the fountain. Examples would be: strawberries, pineapple, apple slices,
marshmallows, pretzels, angel food cake (not pound cake), cookies, etc. Use
your imagination! The items do not have to be expensive to be a
crowd-pleaser! Please keep in mind that any crumbly-type food that may fall
into the fountain will cause the chocolate to get lumpy and not flow
properly.
10. Who Provides The Accompaniments?Answer: We have found that many banquet facilities do not allow outside vendors to provide food items - that is either included with your package or an additional item for you to purchase through the banquet facility. If this is not the case, you may have already booked a caterer to provide your event with appetizers. We’ve found that over 90% of our bookings do not want us to provide the food. With that in mind, our package does not include the accompaniments. We can provide the accompaniments if you wish at an additional cost depending on what items you choose.
11. Do You Provide The Decorations For Around The Chocolate Fountain?Answer: The Chocolate Fountain itself is the ultimate decoration for any table. The cascading chocolate along with the colorful array of fruit and other appetizers is plenty of decorations to make the table appealing. We also provide a tulle wrap that covers the base of the fountain. Of course you are more than welcome to provide any additional decorations if you so desire.
12. Can The Chocolate Fountain Be Used Outdoors?Answer: The Chocolate Fountain will only operate in enclosed areas. Because of the chocolate’s sweet aroma, little flying creatures are very likely to be attracted to the fountain. Beyond that, maintaining the temperature of chocolate is critical for continued smooth operation. This would be difficult to accomplish in an outside setting.
13. What Area Do You Service?Answer: Our pricing includes delivery and set up at any facility located in Butler County, Pennsylvania. Service is available outside of Butler County with an additional travel charge. We do not offer service out of the state of PA.
14. Do You Require Reservations & A Deposit?Answer: Yes, we require a reservation, a signed contract and a $200.00 deposit at the time of booking. Reservations are limited and are on a first come first serve basis. The balance of your payment is due at least 10 days prior to the scheduled date of your event.
15. How Much Does The Chocolate Fountain Cost?Answer: You might be surprised at how affordable it is to include The Chocolate Fountain at your next event. To view pricing & what's included click HERE.
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